I've installed RealPlayer already. I can't access the listening samples. I get a "Requested file not found. The link you followed may be outdated or inaccurate." error message.

A: The most common causes for this occurrence are:

1. The correct course CD is not in the computer's CD-ROM drive.
   To fix this
   • Insert the CD-ROM disk into the CD-ROM drive. Wait for 10 seconds.
   • Verify the CD-ROM drive is reading the CD-ROM disk.
     PC Users > Double-click "My Computer" icon on your desktop. You should see the name of the CD-ROM disk and the drive letter beside the name of the CD-ROM disk.
     
   • For example, if you are taking OnMusic Appreciation you will see "OMA1" as the name of the CD-ROM disk 1.
     
     
2. The CD-ROM Setup in the course is not correct.
   To fix this:
   • PC users, launch Microsoft Internet Explorer and go to www.connect4education.org.
   • Inside the course website, select CD-ROM Setup from My Settings on the grey tab menu below the course banner on the top of the page.
   
   

• Follow the directions on the CD-ROM Setup page.
• After you complete the setup, you should receive a confirmation that your CD-ROM setup has been changed.
• Reminder: Anytime you switch to a different computer you will need to do your CD-ROM Setup in the course.